Call more, pay less

Ditch excessive line rental and call charges, and harness the full power of your full-fibre connection when you add Calls to your broadband package. With VoIP (Voice over Internet Protocol) Calls you can make unlimited* anytime UK mobile and landline calls, for just £10 per month.

• Full terms apply, see here for details

Free UK Calls

Free incoming & outgoing calls to UK landlines and mobiles

Voicemail

Access voicemails from your device and check who last called

Keep your number

Stay contactable and connected without missing a call

How much does Calls cost?

As part of our Calls package, you get unlimited calls to UK landlines and mobiles.

Prices as shown when you take a 24-month contract

Are internet calls right for you?

If you’re heavily dependent on your landline for emergency services, or you have a medical or care alarm system, our internet Calls package may not be right for you.

Reach out to our friendly team on 0330 236 9900 to chat about it in more detail.

Frequently Asked Questions

Can I keep my existing telephone number?

You can! When you add Calls to your package, you’ll be given the option to keep your existing number for a one-time porting fee of £12.

Can I use my old handset or answer machine?

In most cases, your existing analogue phone should be compatible. However, this will depend on the age, make and model of your phone.

Our service comes with a free, fully integrated answer service which you can access via your handset, email or mobile phone – so you shouldn’t need to use your existing answer machine. However, if you still wish to use yours, just let us know so we can switch off the digital answer service. This will make sure calls are diverted to your answer machine.

I’m in contract with another provider – what should I do?

If you’re still in contract when we’re ready to connect your home, we can offer Switching Credit* to help cover any leaving fees – so you can enjoy the amazing benefits of full-fibre as soon as possible. Find out more about our Switching Credit here.

*Full terms apply, see here for details

How do I add Calls to my package?

If you’re ready to get Calls, then all you have to do is sign up to one of our broadband packages and choose the Calls add-on. Sign up using our availability checker or call our friendly customer team on 0330 236 9900.

Can I call international numbers?

Our Calls service doesn’t allow international numbers to be called. However, it’s free to use other online solutions such as FaceTime, WhatsApp and other messaging apps. That’s the beauty of our full-fibre service; buffer and glitch-free connectivity.